Writing
A collection of articles, workshop facilitation guides and short notes of things that I want to remember.
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The phenomenon of 'ghost patients' in the NHS and a reimagining of patient registrations
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How to write a problem statement
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Bridge the gap between business needs and technical implementation with Domain-Driven Design (DDD)
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Specialist vs Generalist roles - The case for Generalists
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Service Design intro
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Usability testing - how many users to test with
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User research intro
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Design thinking
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Workshop: Shared understanding - The value of effective acceptance criteria
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Notebook notes: The feature parity trap
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Workshop: Core Values Creation | What does your team or community value?
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Work on one thing: Improvement katas and cultures of continuous improvement
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4 simple questions
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Move your team forward with a Lean Transformation Map
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Creating a delightful customer experience
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Nice UX: Google Inbox
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The 'Extended Attention Ratio' for Landing page optimisation
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Performing a site audit: a list of key questions you might want to answer
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Anchor CMS notes
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My personal guide to GRUNT
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echo "Hello World :-)";